| 1. | Ground shipping and handling (to any destination within the continental USA) are free of charge on every product we offer on our website. Shipping is extra to Alaska and Hawaii. |
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| 2. | The item(s) you order should arrive within 2-10 business days from the time order is placed unless otherwise specified. Occasionally an item is out of stock in which case we will notify you. |
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| 3. | We offer US Priority Mail service (2-3 days in transit) for Travel Accessories offered on our website for an additional $5.85. Please be aware that this is not a guaranteed service. When ordering online, please use the Special Instructions section of the Shopping Cart to indicate your agreement to the additional cost for shipping. If you have difficulty finding the Special Instructions section in the online order form, you may send a separate email confirming your agreement to the extra cost for expedited shipping. |
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| 4. | Rush Orders will be sent using UPS/FedEx Overnight, 2nd Day Air, or 3rd Day Select (this 3rd option is over ground only). Please contact us to get a quote for rush shipping. Travel Accessories' orders under $45.00 will be assessed a rush fee of $5.00. |
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| 5. | Address Corrections: Our shippers assess additional fees when they attempt deliveries to incorrect addresses, and we must pass this cost to you. $11.00 - $15.00 depending on destination and the shipper. |
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| 6. | APO and FPO: Our free shipping offer applies to APO/FPO recipients except for products that are too large to be sent via US Mail, and globes which require a shipping and handling fee ranging from $20.00 for desktop globes up to $60.00 for floor globes accepted by US Postal Service for shipment. Home furnishings and luggage that can be accepted for shipment to APO/FPO addresses will have a shipping fee as well. Recipients will be notified prior to order processing in order to authorize this fee. |
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| 7. | International Orders: We welcome orders from outside the United States. Please e-mail or call us with the full shipping address and item(s) you would like to order so that we can provide to you the shipping cost required. |
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| 8. | Delivery Date Notification emails (for orders sent via UPS, FedEx, DHL and Priority/Express US Mail) are sent as soon as the tracking information becomes available on UPS, FedEx, USPS or DHL websites. |
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